Shipping policy
Here’s a simple TikTok Shop shipping policy you can use on your page or store. I’ll also explain the real TikTok rules so you don’t accidentally break them.
1. TikTok Shop Shipping Rules (for sellers)
Key rules TikTok requires:
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Orders must usually be shipped within about 2 business days after the order is placed.
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You must provide a valid tracking number so the buyer can track the package.
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Typical delivery times on TikTok Shop:
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Express: about 3 business days
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Standard/Economy: about 6 business days
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Shipping carriers usually include USPS, UPS, FedEx, DHL or other approved carriers.
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Starting 2026, USPS labels must be purchased through TikTok Shipping if you use USPS.
Also important:
You cannot buy items from another store and ship them directly to the customer (retail dropshipping).
Example Shipping Policy (You Can Copy)
You can paste something like this in your TikTok Shop description or Shopify page.
Shipping Policy
Processing Time
Orders are processed within 1–2 business days after payment is received.
Shipping Time
Standard shipping typically takes 3–7 business days depending on your location.
Tracking
A tracking number will be provided once your order ships.
Shipping Carriers
We ship using trusted carriers such as USPS, UPS, or FedEx.
Delays
Shipping delays may occur due to weather, holidays, or carrier issues.
Incorrect Address
Please make sure your shipping address is correct. We are not responsible for orders shipped to an incorrect address provided at checkout.
💡 Tip for your business:
Since you said you do embroidery digitizing, 3D prints, and laser engraving, you may want a custom product shipping policy (because some items take time to make).
Example:
“Custom items may take 3-5 days to produce before shipping.”
✅ If you want, I can also show you:
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The best shipping policy for TikTok + Shopify together
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A return policy TikTok likes (very important for account safety)
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How to add the policy to your TikTok bio or shop page.
Here is a good Shopify shipping policy you can use. It works well for stores selling custom items like embroidery, 3D prints, and laser engraving.
You can copy this and paste it into Shopify → Settings → Policies → Shipping Policy.
Shipping Policy
Order Processing
All orders are processed within 1–3 business days. Custom or personalized items may require additional production time before shipping.
Production Time for Custom Items
Items such as embroidery, 3D printed products, and laser engraved items are made to order. Production typically takes 3–5 business days before shipment.
Shipping Rates
Shipping rates are calculated at checkout or offered as a flat rate depending on the product and destination.
Estimated Delivery Times
Once shipped, orders typically arrive within:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–3 business days (if selected)
Delivery times may vary depending on the shipping carrier and destination.
Tracking Information
Once your order ships, you will receive a tracking number via email so you can track your package.
Shipping Carriers
We ship using trusted carriers such as USPS, UPS, or FedEx.
Incorrect Address
Please ensure your shipping address is correct before completing your order. We are not responsible for packages delivered to incorrect addresses provided by the customer.
Lost or Delayed Packages
If your package is delayed or lost during transit, please contact us and we will assist you in resolving the issue with the shipping carrier.
💡 Tip for Shopify stores:
Many small stores also add a free shipping rule, like:
Free shipping on orders over $50.
This can increase sales.
If you want, I can also show you:
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A short shipping policy that converts better for Shopify
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A return/refund policy Shopify recommends
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Exactly where to add the shipping policy so it shows in your footer and checkout.
Here are 3 short policies Shopify stores commonly use. These are clean, simple, and trusted by Shopify customers.
You can paste them in Shopify → Settings → Policies.
1. Shipping Policy
Shipping Policy
Orders are processed within 1–2 business days. Custom or personalized items such as embroidery, laser engraving, or 3D prints may require 3–5 business days for production before shipping.
Standard shipping typically takes 3–7 business days depending on your location.
Once your order ships, a tracking number will be sent via email.
We ship using trusted carriers such as USPS, UPS, or FedEx.
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address.